Privacy Policy

Last updated: July 13, 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring your privacy is protected and that we comply with applicable data protection regulations including the General Data Protection Regulation.

Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiry forms or booking requests
• Contact us via email or other communication channels
• Subscribe to our newsletter or marketing communications
• Visit our office in person

This information may include your name, email address, postal address, travel preferences, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide travel planning services
• Process bookings and coordinate travel arrangements
• Communicate with you about your trips and our services
• Improve our website and services based on your feedback
• Send marketing communications if you have opted in to receive them

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or opt into communications
• Contractual necessity when we need to process your data to fulfill our services
• Legitimate interests in operating and improving our business

Data Sharing and Third Parties

We may share your information with trusted third parties who assist us in providing our services, including:

• Hotel and accommodation providers
• Transportation companies and airlines
• Tour operators and local guides
• Payment processors

We ensure that any third parties we work with maintain appropriate data protection standards and only use your information for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After this period, we securely delete or anonymize your data.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided on our contact page.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised date.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your personal data, please contact us at [email protected] or visit our office at 47 Wellington Street, Leeds, LS1 4JN.